Until 2024, these two apartments just outside of Agia Galini were family-run. The rising popularity of Thalia Apartments, driven by consistently high guest reviews on Airbnb, eventually led to a reevaluation of the management responsibilities due to the ever-increasing workload. As a result, the family entrusted “The Grove Crete – Hospitality Services” with the marketing, booking, and guest management for Thalia Apartments.

During our collaboration, we created an additional presence on an alternative booking website to extend the apartments' reach, revamped the Google Business profile, established a social media presence, overhauled the pricing strategy, created a professional guest information booklet, and managed all guest relations. We also successfully extended the rental season to include the winter months, resulting in a steady stream of bookings during the off-season.

Under the management of “The Grove Crete – Hospitality Services”, Thalia Apartments experienced the most successful season in its multi-year history, increasing their already high occupancy rates even further.

Our work with Thalia Apartments demonstrates how even well-established small-scale rental businesses can benefit when owners and professional managers collaborate effectively. The apartments consistently received five-star guest reviews, while the owners were relieved of the operational burden as intended.

Although the apartments have now been taken off the short-term rental market due to recent policy changes in Greece, we are proud to showcase Thalia Apartments as a testament to the success of our property management services and a great collaboration between owners and managers.