Your Hospitality Service Partner in South Crete.

Our Services

Market Entry

Your vacation rental is approaching its market entry? We are here for you to make you shine with a direct-booking website, a presence on the most relevant online travel agencies, pre-launch marketing, professional photography and advice on creating high-end guest experiences.

tgc services offers property management and guest management services for vacation rental businesses, symbolized by Hamza Houssaini preparing a room for check-in.

Property Management

If your vacation rental is ready to receive guests, we offer personalized booking, property and guest management services for you and your customers. With our 24/7 availability, we make sure that your rental business runs smoothly, and that guests will make memories that last a lifetime.

Consultancy

Running a vacation rental is more than handing over keys to guests. It is important to get everything right from the start. We are here to guide you through every phase, from conceptualization to market entry, from branding to sustainability solutions. We also develop modernization strategies for established businesses.

What our clients say

  • “Serhat and Hamza breathe hospitality, service and quality. Their support was instrumental in setting up and launching our villa on the short-term rental market. Their professionalism – driven by passion, an eye for details, and perfectionism – is remarkable. They continuously raise the bar.”

    – Lies Eeckman and Patrick Houben, owners of Villa Ninemia

  • „The hospitality capabilities of Hamza and Serhat are best reflected in the independent reviews that guests left on our booking platforms such as Booking.com, AirBnB, VRBO and Google. The average score on the main platform Booking.com is 9.8 (ultimo October '23), which is exceptionally high in this industry. Moreover, 5* reviews were continuously posted on the other platforms.“

    – Marc and Monique Hinfelaar, owners of Galini Breeze

  • “The hospitality service of The Grove Crete is top notch! I did not expect my business to be taken to such new heights. A lot of burden was taken off my shoulders. Hamza and Serhat’s contribution in management is invaluable. They completely overhauled the business model and made it constantly increasing in bookings by suggesting things to be changed, which had an immediate impact on how guests viewed the apartments. Very trustworthy professionals and hard working. The perfect combination. 100/5 stars from me!”

    – George Bagiartakis, owner of Thalia Apartments

What guests say

  • "The real stars though are the truly lovely guys who manage the site, genuine thanks to Serhat and Hamza who politely listened to me wittering on, fascinating recommendations and all round genuine rapport. Thank you both."

    ★★★★★

    Rob P., October 2024 (Google Reviews, Galini Breeze)

  • "Hamza and Serhat (property managers) were amazing hosts - organising a smooth transfer from the airport, giving me a warm welcome when I arrived (despite the late check in) and generally being so lovely and helpful throughout the week."

    ★★★★★

    Holly L., October 2024 (Booking.com, Galini Breeze)

  • "Hamza and Serhat went above and beyond with their exceptional hospitality and helpfulness. What impressed us the most was that they even organized a wedding photoshoot for us – completely selflessly and with great dedication! We are so grateful to them for this support, which made our stay truly special."

    ★★★★★

    Mario V., October 2024 (Booking.com, Galini Breeze)

  • "As for the local hosts, Hamza and Serhat, that was a first class service, probably the best support we've had in 18 years of traveling."

    ★★★★★

    Waldemar K., July 2024 (guest book entry, Villa Ninemia)

  • “We loved the villa, location and Agia Galini, but most of all, the friendly and welcoming hosts Serhat and Hamza made our stay.”

    ★★★★★

    – Nicola and Mike M., June 2024 (private note, Galini Breeze)

  • “The house has two wonderful guest managers attached, Serhat and Hamza – the most welcoming people we have long met. They came with good advice and tips for the place.”

    ★★★★★

    – Amanda O., June 2024 (Airbnb, Villa Ninemia)

  • “Dear Hamza and Serhat, We would like to thank you both once more for the great two weeks and especially for the perfect hospitality!”

    ★★★★★

    – Franneke and Erik F., May 2024 (private note, Galini Breeze)

  • "Serhat and Hamza were excellent, so nice and friendly, very informative and helpful."

    Kevin, June 2024 (iescape, Galini Breeze)

  • "Wonderful accommodation hosted by Serhat and Hamza who made the experience complete. We felt so welcome and they were so helpful on a daily basis. Lots of local information supplied to help us get the most out of our holiday experience in Southern Crete. [...] The sundowner drinks sessions [were] admirably hosted by Serhat and Hamza

    Jane, June 2024 (Tripadvisor, Galini Breeze)

  • “Serhat, our contact person on site, gave us a very friendly welcome and showed us everything we needed to know. He was always there for us, whether it was the cleanliness of the complex, tips for excursions or just lovely conversations.

    ★★★★★

    – Robin K., September 2023 (VRBO, Galini Breeze)

  • “Serhat is an awesome host. Will miss the intelligent conversations.”

    ★★★★★

    – Graeme H., September 2023 (Google Reviews, Galini Breeze)

  • “Serhat is the most wonderful host and nothing was too much to ask.”

    ★★★★★

    – Laura, June 2023 (Tripadvisor, Galini Breeze)

Get in touch

We are always trying to cater to your individual needs, so do get in touch with us and let us know how we can support you in making your hospitality business a success and ensuring a memorable experience for your guests. You can choose from a wide array of services, and we’ll take the time to walk you through our individualised offer.